Last updated: 9 October 2026
Information we collect
We collect only the information you voluntarily share when you use this website:
- Enquiry details — your name, business name, email address, phone number and the products or quantities you ask about.
- Order and correspondence details — the messages, quotations and supply arrangements we exchange with you.
- Basic usage information — how visitors reach and move through the website, used to keep the site working well.
How we use your information
Your details are used to run our business relationship with you: to respond to enquiries, prepare quotations, confirm availability and pricing, process and deliver orders, and keep records of supply agreements and invoices. We do not sell or rent customer details to anyone.
Who we share it with
We share information only where needed to serve you — for example with a courier, transport partner or payment provider involved in fulfilling your order — or where we are required to do so by law.
How long we keep it
Enquiry and order records are kept for as long as needed for supply, billing, warranty and accounting purposes, and are deleted when they no longer serve a business purpose.
Your choices
You may ask us to correct, update or delete the details you have shared with us, or ask us not to contact you for marketing purposes. Send your request by email or phone and we will act on it within a reasonable time.
Children and sensitive data
This website is a business-to-business supply platform. We do not knowingly collect information from children and ask that you do not send us sensitive personal data.
Changes to this policy
We may update this policy as our services change. The latest version is always available on this page.
Need clarification?
Our team is happy to explain any of this in writing before you place an order.